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Athens - Remote Access to Carilion Subscriptions: Troubleshooting

How to register for an account, login, customize your home page, troubleshoot issues, and more.

Error or Turnaway Messages

  If you receive a turnaway message (i.e., you do
      not have access to this resource):

  •  Make sure that you're logged in to OpenAthens.

  •  Email a Librarian for assistance

  If you receive an error message, make sure your
      browser is set up to:

Login

  Remember, your full email address is your OpenAthens username.

  Know your username, but forgot your password?

  Need help with your username? Or need further
     assistance with your OpenAthens account?

       Contact: Jane Burnette

  •  Email: ljburnette@carilionclinic.org
  •  Phone: (540) 981-8039