Athens - Remote Access to Carilion Subscriptions: Troubleshooting
Error or Turnaway Messages
If you receive a turnaway message (i.e., you do
not have access to this resource):
Make sure that you're logged in to OpenAthens.
- Email a Librarian for assistance
If you receive an error message, make sure your
browser is set up to:
Remember, your full email address is your OpenAthens username.
Know your username, but forgot your password?
Need help with your username? Or need further
assistance with your OpenAthens account?
Contact: Jane Burnette
- Email: email@example.com
- Phone: (540) 981-8039