Athens - Remote Access to Carilion Subscriptions: Troubleshooting

  If you receive a turnaway message (i.e., you do
      not have access to this resource):

•  Make sure that you're logged in to OpenAthens.

•  Email a Librarian for assistance

  If you receive an error message, make sure your
      browser is set up to:

  Remember, your full email address is your OpenAthens username.

  Know your username, but forgot your password?

•  OpenAthens can help reset your password.

  Need help with your username? Or need further
     assistance with your OpenAthens account?

       Contact: Jane Burnette

•  Email: ljburnette@carilionclinic.org
•  Phone: (540) 981-8039