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Interlibrary Loan: Cancelled Requests


Interlibrary Loan makes every effort to obtain materials requested by patrons, however, occasionally there are times when a request will be cancelled.

Below are the cancellation reasons you will see on your request and the notification email sent to you.

  • Textbook = Due to the short-length of loan periods and the number of requests for the same title, Interlibrary Loan does not request books currently assigned as a class textbook. Many textbooks are on reserve at the Newman Circulation Desk.
  • Other = A variety of miscellaneous reasons fall into this category. Additional explanations will be included in the email from ILLiad.
  • This is a duplicate request = You have submitted more than one request for the same item.
  • Not owned by any library = We cannot find any library that reports owning the requested item.
  • This item is non-circulating = The library (or libraries) that owns this item will not lend it. If you only need a specific article or chapter from a book or other print materials, please submit an chapter request from your ILLiad account.
  • Too new for an Interlibrary Loan = Some libraries will not lend recently published books.
  • We have exhausted all possible sources = Although some libraries report owning the requested item, none of these libraries could supply the item. There are no other library sources from which we can obtain the material. For media and newly published popular fiction, we attempt to obtain the loan from 25 lending libraries before canceling a request.
  • Cancelled by customer = You canceled your request.

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Interlibrary Loan

Interlibrary Loan (ILL)

Newman Library

Virginia Tech



Monday - Friday    8:30am - 4:00pm


University Libraries

Interlibrary Loan / Newman Library

560 Drillfield Dr.

Blacksburg, VA 24061