Interlibrary Loan delivers loaned items and article photocopies/scans to you by different methods, depending on the item format and the options you choose when you register with ILLiad.
Choices include:
- Delivery Location - the location where you will pick up any print items that are held for you. You can check each location for its operating hours.
** Extended Users only
Loan Delivery Method selections
- Hold for Pickup: Print materials will be held for you at delivery location you choose.
- Mail to Campus Address: Available only for faculty members
- Items are sent via Campus Mail to department offices the next business day after Interlibrary Loan receives the materials.
- Media materials such as DVDs, videos, music, and microfilm must be picked up at the Newman User Services Desk.
- Mail to Street Address: For addresses outside the New River Valley counties of Montgomery, Giles, and Pulaski, we ship your items by UPS to the address specifed in your ILLiad account.
- UPS cannot deliver to post office (P.O.) boxes. Please provide a street/physical address if you want materials shipped to you.
- We include a US Postal Service (USPS) prepaid return address label that you may use to return the loaned item to us by first class mail without cost to you.
- Please note that the prepaid labels are not for UPS or FedEx.
- Please allow for adequate time for mailing so that materials arrive at Interlibrary Loan before the due dates.
- Please see our instructions for Returning Borrowed Items before mailing items back to us.
- Please retain the ILLiad identification label on the borrowed item so we can correctly identify it upon return, in addition to any attached bookstrap.
Article Delivery Method selections
- Electronic Delivery - The vast majority of requested articles are delivered electronically to your ILLiad account in PDF format.
- Articles, print or electronic, are yours to keep.
- You can access articles by logging on to ILLiad, and clicking the button labeled "Electronic Delivery" on the left menu bar.
- PDF files are stored on your ILLiad account for 30 days from its original delivery date, after which time it will be automatically deleted.
- If you choose to manually delete the file, it will be removed immediately from your ILLiad account.
- Should you delete a file by mistake, please contact Interlibrary Loan, and we can restore the deleted item to your account if the 30 day retention period has not expired.
- Hold for Pickup: Articles that can not be sent electronically due to lending or copyright restrictions will be held for one month at your chosen location.
- Mail to Address: Articles that can not be sent electronically due to lending or copyright restrictions will be mailed to your chosen address.
- For the most rapid service, Blacksburg campus users should enter your campus mail address and campus postal code on your ILLiad account.
